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Richard Lee,
Principal and President
Richard Lee and his team provide executive
and organization development services to accelerate the alignment,
capability and impact of executives, their teams, and their organizations
-- scaling for success. As one of the first few Master Trainers
in the country for VitalSmarts™, Crucial Conversations®,
Crucial Confrontations™ and Influencer Richard has led
over 150 of these programs and was the top Principal Associate for
VitalSmarts in 2005. Through his consulting practice, Richard
has worked extensively with some of the best companies and top management
teams in Silicon Valley and around the world including Cisco, Genentech,
Sun, eBay, and over 50 other Bay Area companies and throughout the
world. He has developed a pragmatic yet energizing approach to building
these skills for executives, managers and professionals. Prior
to starting his firm in 1994, Richard headed up Management and Organization
Development at Silicon Graphics, 3Com, Advanced Micro Devices and
Bellin Hospital. Richard holds a M.S. in Management &
Organization Development from the University of Wisconsin.
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Traci Chevraux, Consultant - Trainer
Traci has provided training and consulting in the management and
organization development field for over 10 years, with a focus on
communication and leadership. Traci works out of Santa Barbara and
has a broad background but works extensively with this material.
She leads Crucial Conversations®, for companies
such as Cadence Design and Genentech, and has delivered other programs
and consulting for Microsoft and others. Traci earned her
MA in Organizational Management from Antioch University.
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Heather Corcoran, Consultant
- Trainer
Heather specializes in the delivery of Crucial Conversations®
and Crucial Confrontations™ programs. Heather’s
combination of business experience, education, and executive development
expertise allows her to work effectively with mid to senior managers
to ensure they understand the program’s concepts and skills,
and can apply them to current business situations. Heather
has worked with managers and executives from companies that include
eBay, McKinsey, Adobe, Microsoft, Intel, and Bain & Company,
and consulted to organizations that include Wells Fargo, Oracle,
and the Stanford Business School. She was Director of Marketing
for Peet's Coffee prior to initiating her consulting and training
practice. Heather holds an MBA from the Yale School of Management
and professional coaching certifications from The Coaches Training
Institute and New Ventures West.
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Bob Daubenmire –Consultant Trainer
Bob brings 25+ years of experience of consultation in the field
of organization development delivering executive coaching, crucial
conversations, and alignment and change offsite design and facilitation.
His domestic and international clients span 25 countries and among
others include Hewlett Packard, Microsoft, Sun Microsystems and
a myriad of others from the high tech, financial, health, and oil
industries. Bob holds a Master of Science Degree in Organizational
Development from San Francisco State University and an Instructor
Credential from the California Community Colleges. Bob brings a
wealth of knowledge and experience as well as an innovative and
collaborative style to his work in assisting his clients in creating
a future of their own choosing.
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Stacy Kuehnis, Consultant - Trainer
Stacy has 15 years experience developing and delivering management
leadership programs. Her engaging style, clever techniques, and
relevant real-world examples enable clients to quickly develop more
successful strategies to optimize their results. Stacy most recently
headed up Management Development for Cadence Design. She has developed
high quality, blended learning solutions for management, and engineering
teams worldwide. Stacy’s exemplary presentation and
facilitation skills enable her to deliver all levels of programs
in the right format at the right time. Her Masters Degree is in
Education & Instructional Design from San Jose State University.
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Mark Perkins, Consultant – Trainer
Mark Perkins leads Crucial Conversations® in such an
engaging manner that he has groups consistently asking for more.
He has practiced and taught these skills as a therapist,
college professor, author, speaker and Management Development
Trainer/Designer. He has advised and coached over 30 Silicon
Valley companies in areas including conflict resolution, assertiveness training,
communication skills, career coaching, public speaking, interviewing
and employee development. He has a unique background of qualifications
that include a Masters degree in Interpersonal Communications/Management
and doctoral-level work in Counseling/Adult Learning.
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Oren Pfefferman – Consultant Trainer
Dr. Oren Pfeffermann has led more than 700 interactive workshops
where evaluations commonly say things like, “one of the best
workshops I’ve ever attended.”
Oren’s enthusiastic delivery is authentic and entertaining.
His workshops motivate participants to take the skills they’ve
learned and passionately put them to use for breakthrough results
in areas they may have been stuck before. For 20 years, Oren
has worked at length with more than 10,000 leaders, managers, and
their individual contributors in more than 30 of the top companies
in the world, some of which include Adobe, Boeing, Cisco, Gap, Genentech,
PG&E, Oracle, Toyota, Wells Fargo, & Yahoo! His areas
of expertise include communication skills, authentic leadership,
coaching for managers, employee engagement, and ethically navigating
organizational politics. As a Master Trainer, he has certified
more than 100 facilitators to teach programs for Blessing White
(a global training leader).
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Mark Sato, Consultant - Trainer
Mark Sato combines over 15 years of hands-on management experience
in the financial services, healthcare, and software industries with
equivalent years of leadership development and training success,
including Crucial Conversations®. Clients – ranging
from executives who want to improve their business units to managers
in training sessions - consistently state that Mark understands
their work world, doesn't waste their time, is engaging and entertaining.
Most importantly, he helps them take practical actions to improve.
Mark holds an MBA and most recently headed up U.S. management &
leadership development at Oracle Corporation.
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Sue Jaap –Consultant Trainer
Sue brings more than 20 years of expertise
in domestic and international human resources across diverse industries
including hospitality, pharmaceutical, high tech,and biotechnology.
One of Sue’s strengths is her proven ability to connect with
her audience. Her seasoned facilitation skills generate an environment
conducive to learning. She is dynamic and engaging while maintaining
a healthy sense of humor and high energy. Her years of experience
provide her ample materials for inspiration and motivational stories
that drive key messages. Sue holds an MBA in International Management
from the American Graduate School of International Management (Thunderbird).
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